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Help Desk Services

Network Printing
MERIT can help you map your computer to a network printer.
Request Tracker (RT) Ticketing System
MERIT tracks help requests, support efforts, and user communications using the Request Tracker system.
Real-time Remote Support
MERIT may troubleshoot your computer problems using a real-time remote support software called Bomgar.
Walk-in Computing Help
MERIT accepts help requests in person at our IT Service Desk located in MERIT library.